The Impact of Social CRM Software on Sales

Article by Harvest Solutions –  CRM Insight Blog Traditional CRM software implementation efforts have evolved (and continue to evolve) into Social CRM Software, with a variety of media tools and technologies that combine traditional CRM software to reach customers in a new way. While PR departments still manage the social presence of brands and customer engagement, brands … Continue reading

Andy Warhol & Social Media

“In the future, everybody will be famous for fifteen minutes…” Andy Warhol uttered this now prophetic phrase decades ago and I think it sums up the next decade quite nicely. In an age where white collar execs try to make sense of Social Media by googling articles and reading proposals from ‘social media gurus’ through … Continue reading