My Workaround For The Google Apps / Google Plus Conundrum

Unless you are living under the proverbial rock, you are well aware that Google is taking another stab at social networking with Google Plus after what were considered to be abysmal attempts with Wave and Buzz. I’m kind of excited about this as a potential alternative to FaceBook. Above all other things, I just hate … Continue reading

Is Social CRM Strictly For Business?

Or is it for anybody who wants to create, establish, and build stronger relationships, personal or otherwise?  I have read a number of articles lately which suggest thatFaceBook, LinkedIn, and even Twitter might be the next CRM if they are not already.HootSuite recently began touting itself as a CRM. Me, I think that Social CRM may be perfectly positioned to become the relationship manager. Change … Continue reading